Quality

Our key quality management objective is to ‘get it right the first time’ by delivering services to meet our client’s expectations, safely.

We focus on the continuous improvement and development of our people and pride ourselves on fostering a culture that allows this to happen.

Our people are actively encouraged to take ownership and pride in their work and to responsibility for the results.

Paneltec recognises that the quality standards of today and not necessarily those of tomorrow. As a result we are committed to ensuring our benchmarks are continually raised to ensure service standards remain high.

Our quality processes have been externally certified to ISO9001:2015 Quality Management Systems.

The management of Paneltec Pty Ltd is strongly committed to providing total customer satisfaction and to that end has adopted the following key guiding principles:

  • Every worker is responsible for quality.
  • As a member of the community, Paneltec Pty Ltd will act responsibly with regard to the environmental & safety issues and support local industry.
  • Activities carried out by Paneltec Pty Ltd will conform to all contractual requirements specified by the customer, comply with all statutory and regulatory requirements and be safe.
  • The maintenance of an on-going training program to equip all our workers with the necessary skills and knowledge to support our customers and the business goals and objectives.
  • The implementation of a Green Procurement Program by purchasing green goods where possible that have a lower impact on the environment.
  • All workers of Paneltec Pty Ltd extend their full and unqualified support to this policy and commit to the continuous improvement process and providing customer satisfaction.
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